SEATTLE, Wash. 12/7/11 (PennWell) -- A study has found that customers consider Seattle City Light to be one of the best values amongst U.S. utilities, the company announces.
The utility received the fifth highest score in a brand value ratings survey conducted by E Source and Nielsen.
The research examined 87 investor- and publicly-owned utilities and scored them on nine criteria: price/value ratio, effective communications, program offerings, environmental efforts, customer service levels and reliability [please add the other three criteria, you only have six here].
Seattle City Light serves nearly 1 million residents in the Seattle area and uses hydropower to provide about 88% of its electricity, according to the utility's website.
A 312-ton sluice gate at the utility's Boundary Dam was recently rehabilitated. The 1,050-MW dam accounts for 60% of Seattle City Light's electrical production.
